TERMS OF SERVICE

1. PURPOSE OF THIS WEBSITE

This website is developed to provide users with general information regarding:

• medical consultation services,
• pathology and diagnostic services,
• doctor profile and clinic information,
• appointment request facilities,
• contact and communication assistance,
• healthcare awareness content,
• and related patient support information.

It does not create a direct doctor-patient treatment relationship merely through website browsing or online inquiry submission.

2. ACCEPTANCE OF TERMS

By using this website, submitting forms, contacting the clinic online, or requesting appointments, you confirm that:

• you are at least legally capable of providing consent,
• all information submitted by you is accurate and truthful,
• you understand that online communication is subject to confirmation,
• and you agree to the terms, disclaimers, and limitations stated herein.

3. MEDICAL INFORMATION DISCLAIMER

All healthcare, diagnostic, pathology, wellness, or treatment-related information presented on this website is provided for general educational and informational purposes only.

Such information should not be considered:

• a confirmed medical diagnosis,
• an emergency medical opinion,
• a substitute for physical examination,
• a prescription,
• or a guaranteed treatment recommendation.

Any action taken by a user solely on the basis of website information shall be at the user’s own discretion and responsibility.

4. APPOINTMENT REQUEST TERMS

The appointment booking or consultation request facility available on this website is intended only as an appointment request submission system.

Please note:

• Submission of appointment form does not guarantee confirmed appointment.
• Appointment timing remains subject to clinic availability.
• Final confirmation may be provided through call, WhatsApp, SMS, or direct communication.
• Clinic reserves the right to reschedule, delay, or cancel appointments due to emergency cases, doctor availability, or operational reasons.
• Patients are advised to maintain active communication for confirmation.

5. PATHOLOGY AND DIAGNOSTIC SERVICE TERMS

All pathology and diagnostic information displayed on this website is intended to provide service awareness only.

Users acknowledge that:

• diagnostic reports are generated based on sample analysis procedures,
• report interpretation should be done only by qualified medical professionals,
• final diagnosis depends upon physician consultation and clinical correlation,
• report delivery timelines may vary depending on testing nature,
• and no online information can replace doctor review.

6. USER RESPONSIBILITIES

By using this website, users agree:

• not to submit false, misleading, or incomplete patient information,
• not to misuse appointment or inquiry systems,
• not to upload or transmit harmful, unlawful, abusive, or malicious content,
• not to attempt unauthorized access to website systems,
• not to interfere with website performance, forms, or communications.

7. COMMUNICATION CONSENT

By submitting your contact details through any website form or digital inquiry, you consent to receive communication from KPT Clinic & KPT Lab regarding:

• appointment confirmation,
• follow-up communication,
• report readiness,
• healthcare service assistance,
• or service-related updates.

Communication may be made through:

• phone call,
• SMS,
• WhatsApp,
• email,
• or other reasonable digital means.

Users may request communication limitations where applicable.

8. LIMITATION OF LIABILITY

While we make every reasonable effort to provide accurate healthcare information and uninterrupted website service, KPT Clinic & KPT Lab does not guarantee that:

• all website content will always be fully updated,
• online systems will always remain error-free,
• every medical information page will suit every patient condition,
• appointment communication will be instant at all times,
• or technical interruptions will never occur.

Under no circumstances shall KPT Clinic, KPT Lab, the consulting doctor, website administrators, or associated personnel be held liable for:

• direct or indirect damages,
• misunderstanding of website content,
• delays in communication,
• technical website interruptions,
• reliance on general healthcare information without direct consultation.

9. INTELLECTUAL PROPERTY RIGHTS

All website content including but not limited to:

• text,
• service descriptions,
• clinic branding,
• images,
• graphics,
• reports format,
• logos,
• medical informational materials,
• and digital design elements

are the intellectual property of KPT Clinic & KPT Lab unless otherwise stated.

10. THIRD-PARTY LINKS AND EXTERNAL SERVICES

This website may contain links or integrations to:

• Google Maps,
• WhatsApp,
• Phone Dialing,
• Social Media,
• Email Platforms,
• or other third-party systems.

Users understand that once redirected to external platforms, their use becomes subject to the policies and terms of those respective services.

11. WEBSITE AVAILABILITY

We reserve the right to:

• modify website content,
• suspend certain pages,
• update service details,
• perform technical maintenance,
• or temporarily discontinue digital features

without prior notice when necessary for operational, security, or administrative reasons.

12. CHANGES TO TERMS

KPT Clinic & KPT Lab may revise these Terms of Service periodically as required by website updates, service enhancements, or legal considerations.

Continued use of the website after such modifications shall constitute acceptance of the revised Terms.

13. GOVERNING JURISDICTION

These Terms shall be governed by and interpreted in accordance with the applicable laws and jurisdiction of Maharashtra, India.

Any disputes arising from the use of this website shall remain subject to the competent jurisdiction of local courts as applicable.

14. CONTACT INFORMATION

For any questions relating to these Terms of Service, users may contact:

USER ACKNOWLEDGEMENT

By continuing to use this website, you confirm that you have read, understood, and agreed to these Terms of Service and all associated website policies.